How this website handles enquiries, browser storage, third-party resources and external services.
This policy applies to the Tengri Global Group website. Individual group brands, external partners and third-party services may have their own privacy terms.
The current enquiry form prepares a message for your chosen Email or WhatsApp application; it does not silently post the form contents to a Tengri website database. When you send the message, the selected communications provider processes it.
The website uses the Tengri AI Concierge live-chat service, which loads automatically when you visit the site. The service may process technical information, browser or device data, and information you choose to provide through a chat conversation in order to answer enquiries and support follow-up.
The website may use browser storage for navigation and interface preferences. Third-party services used by the site, including live chat, may also use cookies or similar browser technologies in accordance with their own settings and privacy terms.
The site may load fonts, images, live-chat resources or links from third-party services. Those services may receive technical information such as IP address, browser details and request metadata when resources are loaded.
If you contact Tengri, information you provide may be used to respond, qualify the enquiry, prepare a proposal, maintain relevant business records and meet legal or compliance obligations.
Information may be shared with the relevant Tengri brand, delivery team or specialist partner when necessary to assess or deliver your requested service. Regulated providers act under their own legal responsibilities and privacy obligations.
Tengri Global Group Ltd is the controller for personal information it receives directly through this website or its own business communications. A separate Tengri business, communications provider or professional partner may act as an independent controller for information it receives directly.
Name, contact details, company and role, enquiry content, correspondence, proposal or project information, chat content, technical request data and records needed to manage a business relationship or comply with law.
We process information to respond to requested enquiries, take steps towards an agreement, perform a contract, manage legitimate business relationships, protect the website, maintain records and meet legal obligations. Consent is used where required, including for optional electronic marketing or storage technologies where applicable.
Recipients may include relevant Tengri businesses, contracted delivery teams, professional advisers, authorised providers, hosting or communications suppliers, the Tengri AI Concierge service, and Email or WhatsApp providers selected by the user. Information is shared only where relevant to the stated purpose.
Some service providers or partners may process information outside the United Kingdom. Where Tengri is responsible for the transfer, we use an applicable legal transfer mechanism or another recognised safeguard and consider the protections available in the destination.
Information is retained only for as long as reasonably necessary for the enquiry, relationship, project, legal obligation, dispute or record-keeping purpose. Retention is reviewed according to the sensitivity of the information, the status of the relationship and applicable limitation or regulatory periods.
We use proportionate technical and organisational measures to reduce unauthorised access, loss, misuse or disclosure. No internet transmission is completely secure, so sensitive documents should be shared only through an agreed secure method.
Depending on applicable law, you may have rights to access, correct, erase or restrict personal information; object to certain processing; receive portable data; and withdraw consent without affecting earlier lawful processing. Rights may be limited where an exemption or overriding legal obligation applies.
Requests can be sent to contact@tengriglobalgroup.com. We may ask for information needed to verify identity. You may also complain to the UK Information Commissioner’s Office or the competent authority in your country.
This business website is not directed to children, and we do not knowingly request personal information from children through the public enquiry channels.
The heritage introduction uses session storage so it is shown once per browser session. Tengri AI Concierge loads automatically and may use browser storage or similar technologies needed to operate the conversation. Browser or device settings may be used to restrict storage, and visitors may contact Tengri by email instead of chat.
We may update this notice when services, providers or legal requirements change. The date below identifies the current published version.
Contact contact@tengriglobalgroup.com . Additional rights may apply depending on your location and the entity processing your information.
Last updated: 25 August 2026.
